A Survival Guide for Legal Practice Managers

A Survival Guide for Legal Practice Managers

ALPMA Member Q&A with Mark Beale, General Manager at Malley & Co

Tuesday, January 17, 2017

By Mark Beale, General Manager, Malley & Co.


In this ALPMA member Q&A, we interview Mark Beale, General Manager at Malley & Co, who shares his experience in the New Zealand legal industry and discusses what's in store for 2017.

What are you planning on doing more of this year? 

Having just completed eight days in Australia’s delightful Central Coast, it’s hard to personally go past more recreation time, but sadly I can hear the office calling me back. My insightful and pinpoint forecast for 2016 was of there being “change”, I’m going again with that this year. Change as they say is as good as a rest and more of that seems pretty compelling. There is plenty ahead of me on that front. 

On the professional front, I’m looking forward to the ALPMA Summit in Brisbane, which keeps getting better and bigger every year. The opportunity to network for those of us walking similar paths (sometimes as the lone manager in a firm) is incredibly useful and the quality presentations, always return you back to your firm with fresh ideas and inspired and reinvigorated. Professionally too, I have a big year ahead having only just moved into my new role with my firm in October last year. There are some exciting productivity and knowledge management projects, that I’m looking forward to leading for the firm as well as driving our own learning and development program for our up and coming lawyers.

What are you planning on doing less of?


The plan would be to work less but achieve more, I’ll get back to you on that.

How did you get started in the legal industry?

I’ve been involved with legal management in several firms over half my life. I was told several years ago that once you are immersed in law firm management it’s hard to extract yourself. The clairvoyant accountant, has been proven correct. I began my working life as a journalist in NZ but after two years working in London across a range of administration positions, I turned my focus towards management and more particularly systems administration in a legal practice. Things progressed and over the years I have worked in a range of management roles within legal firms involving technology, business development, human resources and finance functions. Oh, how I wished ALPMA existed back then!

After over six years in a smaller commercial and property law practice, last October I moved to a much larger full-service practice in Malley and Co. Having seen off the themes of reconstruction and business change which all Christchurch legal practices experienced after the 2010 and 2011 earthquakes in the city, it was simply time to change and look for fresh challenges that the new firm now offers.

What do you think is in store for the NZ legal industry this year?


I was at the NZLaw Association conference a couple of months ago and John Chisholm, the guest speaker, noted that in his opinion there had been more change in the legal industry over the last five years than in the preceding 30 that he had experienced. I have to agree (although John is older than me). The New Zealand legal industry is not exempt from these changes. Younger practitioners are confident, motivated, looking for development and challenge and expecting that their firms deliver the opportunities and the support systems to make them better lawyers. Pragmatically, the current owners of law firms have to ensure as part of their succession planning that their practice is modern, capable and an attractive proposition for their potential new business owners. Equally, firms have to deliver that same capability and attractiveness to a more savvy, researched and price sensitive new generation of clients. 

There is a lot of work ahead for legal practices in the coming five years on both sides of the Tasman. We are beginning to see the emergence of new providers of specialist support services in New Zealand, perhaps not to the same extent as in Australia yet, but their business propositions offer exciting opportunities for law firms to stay focused on their core deliverables to clients, while contracting out knowledge and practice support services with these new legal service providers. It’s very interesting.

How does ALPMA deliver on its promise to you?

I can’t believe how fortunate we are to have such an organisation providing a wealth of constant professional development opportunities for law firm managers. When I first started in law firm management, the most you could hope for was the ALA management periodicals and the occasional offshore conference. Times have changed. I’m incredibly proud to see how ALPMA has developed over the last few years. The development opportunities, the content we provide and the way it is delivered to managers in the city and countryside of Australia and New Zealand is world class. Finally, and on a more parochial note, I’m also particularly heartened by the New Zealand branch’s growth and how its membership has turned out at each Summit in increasing numbers. That tells me that ALPMA is meaningful, relevant and delivers to its member.


Editor's Note

Now is a great time to become an ALPMA member. Membership is a highly cost-effective investment in developing your leadership and management skills and extending your professional network. It will also give you valuable insights to help you improve your firm's performance in a complex and rapidly changing legal environment. ALPMA membership until 30 June, 2017 is just $A250 (ex GST) and less if you work outside the CBD or in New Zealand. ALPMA also offers generous discounts for firms that support multiple memberships.

Your membership includes free attendance at our regular practice management and Leading Your Firm events, free access to content in the ALPMA On-Demand Learning Centre - and much more. Join now.



About our Guest Blogger

Mark BealeMark is the General Manager at Malley & Co. He brings considerable legal management experience having worked for national and regional legal practices over the past 25 years. As General Manager at Malley & Co, Mark is responsible for ensuring the performance of the business across a range of management functions including finance, technology, business development and team resourcing.

Mark has a particular interest in developing and implementing business initiatives that focus on improving performance and delivering accessible and user friendly service to his firm's customers. 

Mark is a member of the Australasian Legal Practice Management Association and serves on the ALPMA New Zealand Executive Committee and the ALPMA Board.


  Subscribe to receive posts as email

2019 ALPMA Summit

Recent Posts


Tags


Archive

Australian Corporate Partners


Principal Summit Partner

Thought Leadership Awards Partner