Technical Support - QLD November 2017

Technical Support - QLD November 2017


Technical Support - QLD November 2017

Date: 15-Nov-2017

Building a strong relationship with your technical providers


Technical Support


Wednesday 15 November, 2017

Start Time

12.30pm AEST

End Time

2.00pm AEST

Event Location


Host Venue Details

Kindly hosted by Alliance Partner
Queensland Law Society
Level 2, 179 Ann Street, Brisbane QLD 4000

Event Overview

Robyna May, (Practice Manager and former consultant) and Steve Tyndall (Managing Director of Next Legal) will discuss how to build and maintain great relationships with your technical providers.

Firms are increasingly outsourcing their IT and the relationships between providers and firms are more important than ever.  This session will discuss the potential pitfalls, strategies, project management approaches and ways to build strong, robust relationships when engaging external consultants.  

Event Sponsors

Presented By

Robyna May, Practice Manager, Estate First Lawyers

Robyna has always been fascinated by the intersection between law and IT, with degrees in both. She has worked as a software developer, a project manager, an IT manager, a Knowledge director, a social media manager, a consultant and is presently Practice Manager at Estate First Lawyers. Throughout her career she has used technology and solid project management skills to solve complex legal problems. Her motto is “the answer is yes” and her coding experience has allowed her to develop solutions to seemingly impossible problems. Over her seventeen years in the industry she has seen the role of the in-house technology team change drastically. Whereas once the IT team was doing a good job if no-one spoke ill about them, now they need to be at the forefront of a firms’ innovation strategy. Technology moved from a back-office cost through to an opportunity for differentiation. Now it lies the foundation for the creation of diverse income streams and closer relationships with clients and business partners. As an early adopter of social media and the editor of a successful parenting blog, she has coached lawyers in their social media branding and how to leverage social media for closer relationships with clients.
Steven Tyndall, Managing Director, Legal IT Management Consultant, NextLegal
Forming NextLegal in 2014, Steven previously led the internal IT function for progressive and independent Australian law firms, Lander & Rogers and McCullough Robertson. Steven presents regularly and is often published on legal technology related topics. By applying his experience in a practical, commercial and non-technical manner, Steven is able to uncover and extract the benefits technology can deliver to law firms.

Steven provides external legal technology advice at board, management and practice group levels.

Facilitating legal technology workshops for law firms of all sizes, Steven enables firms to both address known challenges and identify the opportunities that technology can facilitate.

Professional Development

Earn 1 CPD Unit/1 NZ Hour. Practice Management and Business Skills

Event Costs

ALPMA Members: Free. Please login to register

ALPMA Associates: $49.50 incl. GST

Non Members*: $99.00 Incl. GST - *Non Members must be eligible to join ALPMA

Light lunch included

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