Australasian Legal Industry Research
ALPMA conducts a range of legal industry research, aligned with our practice management learning and development framework, to help members benchmark their firm against others and understand current legal industry trends, issues,
performance and best practice.
Salary & HR Issues Survey
The ALPMA Legal Industry Salary & HR Issues Survey provides a comprehensive review of salaries paid across more than 65 positions at legal firms in Australia and New Zealand, and reveals the hottest HR issues and challenges for the legal profession. Results are
analysed by firm size and geographic location to enable members to benchmark their compensation strategy against similar firms. The survey is undertaken each year in Australia and New Zealand in March, with results available in May.
Find out more about the
ALPMA Legal Industry Salary & HR Issues Survey
Financial Performance Benchmarking Study
ALPMA/Crowe Horwath Legal Industry Financial Performance Benchmarking Study enable Australian and New Zealand law firms to compare the financial health of their practices using Crowe Horwath’s proprietary benchmarking tool, Open Measures. The benchmarking tool highlights eight key financial indicators of practice health and results can be compared across a number of filters including fee revenue and work type.
Find out more about the
ALPMA/Crowe Horwath Australian and New Zealand Financial Performance Benchmarking Study
The Impact of the Changing Legal Landscape on Australasian law firms
ALPMA conducts annual research to track the impact of the changing legal landscape on Australasian law firms and law firms' plans to address these challenges in conjunction with the Principal Summit partner. The research investigates the changes that are impacting Australasian legal firms today, how firms have responded to date, what firms plan to do to accommodate these changes and how prepared the legal industry is to survive and thrive in the "new normal". This research is conducted prior to the ALPMA Summit each year.
Find out more about this research.
Business development and Marketing at Australasian law firms
ALPMA and Julian Midwinter & Associates collaborate on research investigating marketing and business development practice at Australasian law firms to help firms benchmark their efforts to similar firms and prioritise investment. This research is conducted in September, following the ALPMA Summit.
No Second Chance - The Importance of First Impressions to Law Firms
In the first study of its kind in Australasia, international client experience excellence specialists, CXINLAW, used 'mystery shopper' techniques commonly found in the retail industry to establish the quality and impact of client interactions with legal staff. This report presents the results of client
enquiry contact with Australian firms, key areas of improvement in delivering exceptional service, and the wider issues regarding Client Experience as a key driver of success in law. The report was produced with support from
ALPMA and was launched at the 2015 ALPMA Summit.
Read the media release
Watch the CXINLAW 2015 Summit Presentation "Understanding Your Customer Experience" on-demand