Process Improvement & Quality Management

Improving the processes and ensuring consistent quality can deliver significant rewards for law firms. The resources in this section are focused on providing you with practical advice on developing and implementing process improvements and establishing effective quality management systems from a range of subject-matter experts and industry leaders.

Process improvement and quality management is part of the 'Ensure Operational Efficiency' pillar of ALPMA Legal Practice Management Learning and Development Framework. Together, the six pillars cover the key areas you need to know to successfully manage and lead your firm or department.

On-Demand Learning

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Chris Kilpatrick, Legal Practice Management, Chris Kilpatrick Consulting

  Free Seminar

Small Firm,Medium Firm

David Spear, Director, VUCA

  Free Seminar

Small Firm,Medium Firm,Large Firm
Kate Hart, Principal, KD Hart Consulting

  Free Seminar

Small Firm,Medium Firm

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